Five Star Kudos to Security Staff and Chuck Prosper, Alta Bates Summit CEO

Posted on Mar 16, 2018

Chuck Prosper, CEO, Alta Bates Summit.

Sutter Health receives a lot of feedback on social media and review channels every day, but it’s always great to see the positive examples of people impacting our customers’ experience, even in the smallest ways. It makes an even bigger difference when that culture is reinforced by our leaders. Below is a letter about the service a visitor received from Chuck Prosper, CEO at Alta Bates Summit.

“My partner and I were visiting my cousin at Alta Bates Summit in Oakland when I asked a friendly and responsive security guard for wheelchair assistance. The guard immediately said no problem and he called out to another staff person: “Chuck, would you mind getting these people a wheelchair please?” Chuck moved quickly to retrieve a wheelchair, brought it to my partner, made sure he was situated in the chair and walked us around to the elevator and pushed the button for us. Very nice, I thought.

After our visit we returned to the lobby to give the wheelchair back and the security guard pointedly said to me, “You know that guy Chuck who helped you with the wheelchair? He’s the CEO of Alta Bates Summit Medical Center.” The guard and I looked at each other for a second and then I asked the guard, “Chuck has obviously made you feel very comfortable and secure for you to just ask him to do ‘stuff’ and the guard replied, “Oh yeah, he’s a really cool guy.” Cool guy indeed. When the CEO of one of the two primary hospital systems in this area responds to a security guard asking him to get a wheelchair for a visitor and there isn’t even a drop of a hint of hierarchy or acknowledgement that Chuck, the cool guy is CEO, that’s impressive work on behalf of the leadership at Alta Bates Summit.”

A Fresh Approach – The Blue Zones Nutrition Workshop

Posted on Feb 27, 2018

Did you know there are areas of the world where people not only live the longest but have better quality of life without many of our Western diseases?

These are referred to as the Blue Zones and there are five regions in Europe, Latin America, Asia and the U.S. that researchers have identified as having the highest concentrations of centenarians in the world. These are the five specific places:

  1. Sardinia, Italy (a small island off the coast of Italy, specifically an area called the Nuoro Province)
  2. Ikaria, Greece
  3. Okinawa, Japan
  4. Nicoya, Costa Rica
  5. Loma Linda, California (an area where the religious group called the Seventh-day Adventists live.)Most people living in the Blue Zones share characteristics such as:

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Sutter Health Improves Asthma Pilot Program by Expanding Telemedicine

Posted on Jan 18, 2018

Patients can use their smartphones to register for a My Health Online account.

To help ensure that all people in our community have access to quality care, Sutter Health has piloted an Adult Asthma Program partnership in Oakland with LifeLong Medical Care to help reduce the health inequity that currently exists for African-American adults seeking care for asthma.

The pilot program enrolled 50 patients in 2017 from the more than 400 who were treated at the Alta Bates Summit Emergency Rooms in Oakland and Berkeley. These patients had one-to-one appointments with a respiratory therapist at LifeLong Medical Care and received asthma education so they could manage their disease. Since the pilot program’s launch, only one of the 50 enrollees has gone back to visit the Alta Bates Summit Emergency Room for asthma related symptoms. Read More

Alta Bates Summit NICU Receives $10,000 Huggies Grant for Infant Cuddler Program

Posted on Jan 9, 2018

Joan Webster, an Infant Cuddler Program volunteer for the last 8 years trains Youth Bridge student Robert Portilla on the proper way to hold an infant.

Alta Bates Summit Medical Center (ABSMC) today received a $10,000 grant for the neonatal intensive care unit (NICU) from the Huggies Hospital Hugger Grant program, as part of the No Baby Unhugged initiative. The Alta Bates Summit infant cuddler program has been in existence since 1987. Babies in the NICU and a robust and engaged group of volunteer huggers will benefit from the grant, which will fund new rocking chairs and enhanced volunteer training with an infant massage specialist.

“This wonderful grant will allow us to serve all of our smallest patients, as research continues to show touch improves physical outcomes, enhances feelings of security and improves sleep for these sick babies,” says Alison Brooks, RNC, MS, and Clinical Nurse Specialist for the Alta Bates Summit NICU. “We are also seeing an increase in the number of babies born to mothers addicted to opioids and other substances who greatly benefit from touch for healthy neurological development.” Read More

Society for Thoracic Surgeons Honors Alta Bates Summit’s Open Heart Surgery Program

Posted on Dec 1, 2017

Alta Bates Summit Medical Center has earned the Society of Thoracic Surgeons (STS) prestigious 3 Star rating. The 3 Star rating represents the highest award for heart surgery practices participating in STS’ national specialty database.

Alta Bates Summit received the 3 Star ratings based on analysis of both first time isolated coronary artery bypass graft (CABG) and isolated aortic valve replacement (AVR) surgery patients during 2016. The rating affirms that cardiac patients treated at Alta Bates Summit significantly outperformed the STS mean participant score nationwide.

“The 3 Star rating is widely regarded as the gold standard by which cardiac surgery programs are evaluated and it’s the highest honor achievable,” says Leo Dominguez, Alta Bates Summit’s administrative director for professional, cardiovascular and rehabilitation services.  “The 3 Star rating is a testament to the expertise of our surgeons and the commitment of our physicians and staff to quality and excellence.”

Across Sutter Health, we partner with our patients, their families and each other to deliver exceptional care that feels personal. We help our patients feel nurtured and empowered throughout their medical journey.

Alta Bates Summit’s East Bay AIDS Center Has Been Making a Positive Impact for 30 Years

Posted on Nov 30, 2017

For more than 30 years, Sutter Health’s East Bay AIDS Center (EBAC) at Alta Bates Summit Medical Center has been a recognized leader in providing critical primary care services for low-income people living with HIV in Alameda and Contra Costa Counties. Founded in 1987, EBAC is dedicated to the care and treatment of people living with HIV and AIDS, and conducts a broad range of programs and projects designed to better serve these populations.

Although progress has been made nationally in reducing overall rates of new HIV infections, rates are rising among young gay and bisexual men of color in Oakland, Richmond, Berkeley and other East Bay communities.

EBAC is deeply engaged in trying to stem that rising tide. Treating those in the community who are already HIV-positive not only can restore their own health, but can also virtually eliminate their risk of transmitting HIV to others.  EBAC also now offers intensive preventive care for those who are HIV-negative but at risk of acquiring the infection.  These services include providing medications proven to dramatically reduce the risk of HIV infection. 

“We want to break down barriers preventing young people from seeking help, and reduce the impact of HIV on our community,” says Jeffrey Burack, M.D., M.P.P., co-medical director of EBAC. “Through our outreach and education programs we want to identify individuals who should be HIV tested and who may not have access to compassionate, non-judgmental sexual health care. If you are HIV negative, we want to help you develop a personalized plan to stay negative. If you are positive, we want to help get you into successful treatment.” Read More

Alta Bates Summit Medical Center Honored for Quality Surgical Care

Posted on Nov 13, 2017

For the fourth consecutive year, Sutter Health’s Alta Bates Summit Medical Center has received the Meritorious Award from the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®). Alta Bates Summit is one of only 66 hospitals in the nation to achieve meritorious outcomes for surgical patient care.

“Alta Bates Summit is honored to once again receive this powerful, patient-centered distinction thanks to our multi-disciplinary teams of surgeons, anesthesiologists, nurses, clinicians and staff from infection control, quality, and compliance,” says Rose Calhan, Alta Bates Summit’s Chief Operating Officer. “This effort is an outstanding example of seamless teamwork led by our surgeons to enable exceptional patient care.” Read More